VTiger CRM (customer relationship management) is an application suitable for small and medium-sized businesses that have a need to effectively manage their customers, client assistance, promotion division and other functions. It is currently being used in multitude nations by thousands of clients.

This CRM is simple and fast to set up and has all the necessary applications for both Windows and linux systems. The automated wizard controls the installation of the web hosting server, data source and other applications. It also provides add-ons like a client website and an Office plug-in for Ms Word users; there are also plug-ins for Thunderbird/Mozilla clients.

Feature Highlights of Vtiger

  • Sales automation
  • Customizable product entries
  • Inventory management
  • Quotations
  • Billing
  • Trouble ticketing
  • Customer support & service functions, including a customer self-service portal
  • Marketing automation (lead generation, campaign support, knowledge bases)
  • Inventory Management
  • Analysis and reporting


  • Adding custom fields in forms and reports
  • dragging & dropping tabs to emulate unique sales processes
  • Specifying allowed values in drop-down fields
  • Changing the user interface’s look and feel using customizable themes
  • Numerous Add-ons to extend functionality and interface with other products
  • APIs for integration with other applications
  • Freedom to modify installations to meet unique business needs

User interaction

  • Integration with corporate E-mail systems like Microsoft Outlook and Thunderbird
  • Support of the Asterisk PBX phone system
  • Calendaring
  • Tag cloud functionality
  • RSS feed suscription
  • PDF document generation via the TCPDF library